Privacy Policy

Overview

Our Building is a tool for small residential buildings to share house information, send emergency messages, and track maintenance requests. We collect only what's needed to make those things work.

What we collect

• Account info: name, email, and (optionally) phone number.
• Building info: your unit, building, and role (resident, admin).
• Content you create: maintenance tickets, profile details, and messages.
• Basic usage and error logs to keep the service running.

How we use it

To run the service: route maintenance requests, send emergency alerts, show the resident directory to people you've opted to share with, and provide support. We don't sell your data, and we don't use it for advertising.

Sharing

Information is shared within your building with the people who need it (e.g. admins see tickets, residents see opt-in directory entries). We use trusted service providers — including hosting, database, and messaging vendors — to operate the service.

SMS and mobile information

No mobile information or opt-in data is shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Phone numbers and SMS consent collected through Our Building are used only to deliver the building-specific emergency alerts and time-sensitive notices described in our SMS alerts program. We do not sell, rent, or share phone numbers or SMS opt-in data with third parties, affiliates, or marketers. Messaging service providers (such as our telecom carrier) only process messages on our behalf to deliver them and may not use the data for their own purposes.

Your choices

You can update your profile, opt out of the directory, or request deletion of your account at any time. Email support@ourbuilding.app with any questions.

Contact

Questions about this policy? Email support@ourbuilding.app.